Refund Policy

At booktoai, we strive to provide high-quality products and services. This Refund Policy outlines the conditions under which refunds may be issued.

1. Eligibility for Refund

Refunds are considered only in the following situations:

If you received a defective or damaged product.
If you accidentally paid more than the product price.
If the product is not delivered due to an error on our part.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

If you change your mind after purchasing the product.
If the product is damaged due to mishandling after delivery.
If you fail to comply with the terms and conditions of the sale.

3. Refund Process

To request a refund, please follow these steps:

Contact us at info@booktoai.online with your order details.
Our support team will review your request within 5 business days.
If approved, the refund will be processed using the original payment method within 7-10 business days.

4. Modifications to This Policy

booktoai reserves the right to update this Refund Policy at any time. Any changes will be posted on this page.

5. Contact Us

If you have any questions about this Refund Policy, please contact us at info@booktoai.online.